Surveillance Shift Supervisor

*Requirement:* _*All *_applicants are required to submit an *Application* from the _*Paskenta Band of Nomlaki Indians Employment Site*_.
Please send all completed applications to _*hr@paskenta.
org *_to further your request in the hiring process.
Reports to: Surveillance Manager Open:10-02-2023 Job Class: Exempt; 40 hours per week Closes: until filled Email or Fax Applications to: hr@paskenta.
org Projected Start Date: TBD _“Native Preference in hiring is given to qualified enrolled members of Paskenta Band of Nomlaki Indians and Native Americans in accordance with the Band’s Preference Policy __*(Chapter 1-715*_ _of the Paskenta Band of Nomlaki Indians Tribal Policies).
Applicants claiming Indian Preference must submit verification of Indian certified by tribe of affiliation or other acceptable documentation of Indian heritage”.
_ *POSITION SUMMARY* Protect the casino assets and watch for liabilities.
Conducts and supervises training and development of surveillance staff by performing the following duties.
Oversee operational and technical functions of the Slot, \_\_\_\_ (add) departments in accordance with approved policies, procedures, and Internal Controls.
Provides an efficient operation that presents a fair and honest gaming experience for guests, as well as courteous and prompt service from all employees.
*DUTIES AND RESPONSIBILITIES* 1.
Evaluates the daily operations of the casino for improprieties which may occur and takes appropriate actions to minimize any adverse effects.
2.
Maintains communication between surveillance and casino operations.
3.
Creates and passes along necessary reports to the Tribal Gaming Commission, California State Police, local law enforcement agencies, and Federal agencies and appropriate departments or persons.
4.
Interacts with law enforcement, district attorneys, federal agencies and other casino surveillance departments as needed.
Send information to other casinos using surveillance network as required.
5.
Instructs and evaluates surveillance employees on techniques and use of equipment.
6.
Ensures proper reports and logs are being complied with accurately by surveillance agents.
7.
Continuously monitors the surveillance department for changes and offers advice to the department manager on appropriate actions necessary to improve the overall operations of the department.
8.
Maintains open communication and works in conjunction with Tribal Gaming Commission, California State Police, local law enforcement agencies and other departments to ensure safety and integrity in the casino.
9.
Maintains a daily communication log for the use of department management.
10.
Must learn, comprehend, and comply with all company policies and procedures, Minimum Internal Control Standards or MICS, Gaming Regulations and Regulation 31 requirements.
11.
Develops and implements appropriate training plans.
12.
Evaluates, monitors and records student progress through statistical and subjective testing processes.
13.
Maintains records and tracks training hours for students.
14.
Discusses and assists management to assess training needs.
15.
Conducts on the job training to individual employees or groups of employees.
16.
Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
17.
Tests and surveys trainees and management to measure progress and to evaluate effectiveness of training.
18.
Reports on progress of employees under guidance during training periods.
19.
Responsible for providing training to appropriate staff in counterfeit currency detection, scams, card counting, surveillance coverage, and other areas as instructed by the Surveillance Manager.
20.
Develop training manuals for agents and supervisors.
21.
Supervises Surveillance Monitors in the surveillance department.
Is responsible for the direction, coordination, and 22.
Evaluation of agents.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
23.
Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
24.
Other duties may be assigned.
*MINIMUM QUALIFICATIONS* 1.
Minimum of 21 years of age.
2.
Valid California driver’s license.
3.
Associate degree (AA) or equivalent from a two-year college of technical school or two years of related experience and/or training or equivalent combination of education and experience 4.
Must be able to satisfactorily complete training on the following types of games conducted: Blackjack, Pai Gow, Texas Shoot-out, 3 card poker, Keno, bingo, Craps Roulette, Let It Ride, Seven Card Stud, Texas’ Hold-Em, Big Six Wheel, Sports Book, and VLT’S.
5.
Requires demonstrated understanding, and hands-on experience with digital surveillance systems or LAN and WAN routers, switches, firewalls, and network protocols (TCP/IP, LDAP, SNMP, VPN, IPSec, etc.
).
6.
In-depth knowledge of hardware platforms including storage, RAID, SAN and NAS technologies is desired.
Hands-on experience and knowledge of virtual environments is a plus.
7.
The ability to be productive, with minimal training, is essential for success in most temporary assignments.
8.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Must be able to work with positive and negative numbers.
9.
Qualified individuals should be able to articulate a strong commitment to diversity and have the ability to work effectively with individuals from different backgrounds.
*Certificates, Licenses, Registrations* 1.
Gaming license issued by the Paskenta Gaming Commission.
2.
Must obtain Title 31 certification as trained by Rolling Hills Casino.
*PREFERRED QUALIFICATIONS* 1.
Certification related to surveillance training and casino scams preferred.
2.
Two years prior surveillance systems administration or technical support and/or certifications from major vendor or independent certification body in surveillance systems administration, networking technologies (MCSE, MCP, CCNA, etc.
) is preferred.
*NOTE TO APPLICANTS: *Please be advised; a post job offer, pre-employment Drug Testing and background criminal check required as a condition of employment.
_As a condition of employment with Rolling Hills Casino, Surveillance personnel are prohibited from dating employees, living with employees, or having an immediate relative (spouse, child, father, mother, sister, brother, grandfather, grandmother or grandchild) working at Rolling Hills.
In addition, Surveillance personnel may not transfer to another position.
_ *PHYSICAL DEMANDS* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or identify various components and parts of a surveillance system and cameras.
The employee frequently is required to sit, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl.
The employee is occasionally required to stand and walk.
The employee must occasionally lift and/or move up to 50 pounds and pull wire, cable, and fiber optic runs.
This position will require infrequent use of ladders and hydraulic lifts which require completion of a ladder and lift safety training course provided by the casino.
Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
*WORK ENVIRONMENT* The work environment is characterized as an office setting, where computers, surveillance and computer racks, power sources, battery back-up systems, a work bench for minor camera and component repairs with small hand tools and electronic diagnostic testing tools are utilized and an array of standard office equipment will be supplied and used.
While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts, wet, hot, cold, and/or humid weather conditions, fumes, toxic or caustic chemicals, extreme cold, extreme heat, and risk of radiation or electrical shock.
The noise level in the work environment is usually moderate.
_THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE OF WORK BEING PERFORMED BY THE INDIVIDUAL IN THIS POSITION.
THEY ARE NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL DUTIES, RESPONSIBILITIES OR SKILLS REQUIRED OF PERSONS ASSIGNED IN THIS CLASSIFICATION.
_ Job Type: Full-time Pay: From $51,800.
00 per year Benefits: * 401(k) matching * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift Application Question(s): * Are you an enrolled member of the Paskenta Band of Nomlaki Indians? * Are you an enrolled member of a Federally Recognized Tribe? Work Location: In person