Job Description
Lead Clinic Surgery Scheduler 7070 #11201
Job #: 11201
Job Category: Clinics - Outpatient
Job Type: Full Time
Shift Type: Variable
Department: Clinic Management
Pay Range: $21.
40/hr.
- TBD
Open Date: 10.
17.
23
Close Date:
Qualifications:
High School graduate or its equivalency
Job Details:
Start Date:
Open Until Filled.
Qualifications:
High School graduate or its equivalency
Prior experience in healthcare field or clinic setting preferred
Previous scheduling experience in a health care environment is preferred (e.
g.
, physician office, clinic or hospital
Excellent Customer Service skills are required
Must possess basic computer skills, such as Microsoft Excel and Word
Must have excellent organizational skills and be detail oriented
Ability to multi- task and prioritize work
Demonstrates superior customer service skills
Must be highly skilled in verbal communication, problem solving, prioritization and organization
Must have proven ability to maintain professional conduct and confidentiality in the care of patients
Bilingual preferred
Duties &
Responsibilities:
Job Summary
The Lead Surgery Scheduler will serve as a member of the healthcare team by overseeing the surgery scheduling efforts in the clinics.
This person will serve as the liaison between the schedulers and Clinic Management.
Duties
Oversees surgery schedulers
Ensures orders for surgery are acknowledged by schedulers and acted upon timely in accordance with clinic, physician, and hospital protocols
Monitor pending cases per scheduler on Surgical Dashboard
Assists with scheduling efforts by auditing surgery dashboard and troubleshoot barriers to ensure timely scheduling
Assure authorizations, clearances, clinical and insurance information is obtained prior to scheduled surgery date
Helps identify problems, recommends and implements process improvements
Ability to fill in as a Clinic Surgery Scheduler as needed
Communicates on a daily basis with Clinic Supervisor, OR Department, Pre op Clinic and Financial Counseling
Continuously monitor the OR schedule to fill open blocks and communicate gaps in the OR schedule to the clinic schedulers
Performs all duties in an independent manner with little or no need for direct supervision
Complies with personnel policies and hospital safety policies
Keep open lines of communication with the physicians, patients and management
Ability to establish and maintain effective working relationships with staff, patients and the public.
Answers the phones in a professional and courteous manner
Performs other duties as assigned
Organizational Expectations
Provides a positive and professional representation of the organization
Adheres to infection-control policies and protocols
Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards
Complies with organizational and regulatory policies for handling confidential patient information
Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization
Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements
Other Info:
Lifting Requirements:
Semi- Sedentary: Sits and walks throughout workday
This position requires periods of extensive sitting and phone work.
Manual dexterity is required, as is the ability to concentrate on detail in the midst of other activity
Generally lifting objects not more than 25 lbs.
and/or carrying objects weighing 10 lbs.
Job Posted:
10/17/2023
Contact Name:
Human Resources
Contact Phone:
530.
712.
2137
Contact Email:
hrrecruiting@orohosp.
com
Whatsapp
